Return/Exchange Policy

We want you to be completely satisfied with any purchase you make from us. If there is a problem with an item please return within 30 days from the date of purchase and we will gladly issue you a refund or exchange your item. 

Merchandise returned within 30 days and in new, unwashed condition with the original tags may be returned for a full refund or exchanged for another product. 

After 30 days, all returns must be approved by customer service. All approved returns after 30 days will result in a store credit for the original purchase price. 

All sale items are final. 

Please contact customer service at info@vixenscanada.ca for more information on returning an item. Please include your order number in your email and contact us using the email you placed your order with.